Emotional Connection Is The Heart Of Leadership, Right? Ten years ago Jubilant FoodWorks Ltd, the exclusive Domino's Pizza franchisee in India, was failing. Not only was the company bleeding red ink and struggling to service its debt, it had also generated significant controversy over food hygiene problems in a country with poor roads, terrible traffic, and unpredictable delivery times. By this time, Jubilant’s owners were exploring options to sell the business and find as graceful an exit as possible.
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